Training Program Overview.

Quality Management Systems Requirements.

Quality Management Systems Documentation.

The Quality Audit Cycle.

Planning the Audit.

Audit Activities.

The Audit Report.

Post Audit Activities.

4 Workshops.

2 Quizzes.

1 Examination.

Student Workbook.

Copies of the following Standards:

ISO / TS 16949:2002 Quality Systems Requirements.

ISO 19011:2002 Guidelines for Quality and/or Environmental Management Systems Auditing

Additional handouts as required.

Webinar Fee:  US $ 895.     Onsite Training: Please Call

Three days of instruction, discussion and assignments.

ISO/TS 16949 training courses tuition covers student materials, manuals, lunch and refreshments.

Sign-up and coffee at 7:30 a.m.

Applicable taxes (GST) are extra.

COURSE ID: GQI-P-2110

The overall objective of this overview is to help employees understand how ISO/TS 16949:2002 relates to their specific workplace.  Participants will learn the history of ISO/TS 16949:2002, reasons to implement the system; required resources, steps to registration; and the various levels of Quality System Documentation.  In addition, they will be exposed to each of the elements applicable to the particular client's environment.  The course is designed for all personnel affected by the implementation of ISO/TS 16949:2002.

Student workbook.

Additional handouts as required.

Webinar Fee:  US $ 225.       Onsite Training: Please Call

One day of instruction, discussion, and assignments.

ISO/TS 16949 training courses tuition covers student materials, manuals, lunch and refreshments.

Normal course schedule runs from 8:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m.

Sign-up and coffee at 7:30 a.m.

Applicable taxes (GST) are extra.

In this two-day course, participants will learn how to provide detailed interpretation of the ISO/TS 16949:2002 standard with the objective of implementing a non-bureaucratic and efficient quality system. Participants will learn where ISO/TS 16949:2002 allows for tremendous flexibility in reducing the bulk of procedures and how to defend their quality system with registrars. The course is designed for those personnel involved with quality planning, decision making and implementation.

Presentation of the history and background of the International Organization for Standardization as it relates to ISO 9001and the related family of standards.

Trends in ISO 9000 - what is happening around the world and in North America.

Detailed presentation of ISO/TS 16949:2002.

Deliverable: A deep appreciation for the language and content.

Interpretation Workshop explores ISO/TS 16949:2002 in detail.

Focus is placed on understanding the intent ISO/TS 16949:2002 with the objective of implementing non-bureaucratic systems.

Continuation of detailed presentation of the clauses of ISO/TS 16949:2002.

Student workbook.

Additional handouts as required.

Webinar Fee:  US $ 495.       Onsite Training: Please Call

Two days of instruction, discussion, and assignments.

ISO/TS 16949 training courses tuition covers student materials, manuals, lunch and refreshments.

Course runs from 8:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m.

Sign-up and coffee at 7:30 a.m.

Applicable taxes (GST) are extra.

This two day course is designed for companies involved in implementing the ISO/TS 16949:2002 Standard. Participants will learn how to interpret the appropriate standard, how to develop an implementation plan and how to write a Quality Manual and related procedures for compliance with the standard. Flowcharting is used as a tool to generate effective Quality System documentation. Case studies are used to provide examples from various business sectors. The course is designed for personnel involved with planning, implementing and documenting quality procedures and work instructions.

Comprehensive review of ISO/TS 16949:2002

Detailed presentation of ISO/TS 16949:2002 based documentation structure:

Level 1 -Quality Manual

Level 2 -System Level Procedures

Level 3 -Work Instructions

Flowcharting Techniques.

Solidifying concepts - building parts of the quality manual, system level procedures and work instruction.  These workshops help the participant to develop actual documentation and further understand the differences between level 1, 2 and 3 documentation and how not to mix these 3 levels in their own documentation of development.

Detailed presentation of ISO/TS 16949:2002 Implementation Approaches.

Workshop Focuses on developing an ISO/TS 16949:2002 Implementation Plan.

Student workbook.

Reference Textbook (more than 800 pages).

Copies of the following Standards:

ISO 9000:2000 Fundamentals and vocabulary

ISO / TS 16949:2002 Quality Systems Requirements.

ISO 9004:2000 Guidelines for performance improvements

ISO 11462-1 Guidelines for implementation of statistical process control

Additional handouts as required.

Webinar Fee:  US $ 495.      Onsite Training: Please Call

Two days of instruction, discussion, and assignments.

ISO/TS 16949 training courses tuition covers student materials, manuals, lunch and refreshments.

Course runs from 8:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m.

Sign-up and coffee at 7:30 a.m.

Applicable taxes (GST) are extra.

This ISO/TS 16949 internal auditor course is designed for personnel involved in internal auditing activities of a Quality Management System. Through analysis of ISO/TS 16949:2002 as well as management auditing principles, the course will teach participants to function as effective Internal QMS Auditors and to interpret the technical specification from an auditor's perspective. TS 16949 case studies are used throughout the course to provide examples and to highlight the auditing function as a continuous improvement tool. The course will teach participants to:

Function as effective Internal Quality Auditors.

Interpret the ISO/TS 16949:2002 standards from an auditor's perspective.

Develop a system which complies with the "internal audit" requirements.

Case studies are used to provide examples using quality auditing as a continuous improvement tool.

Detailed presentation of ISO/TS 1949:2002 with the objective of developing a deeper appreciation for language and content.

Detailed presentation of the audit cycle (audit theory) from the Internal Auditor's Perspective, including a discussion of ISO 19011-1.

Pre-audit activities

Planning & Preparation.

Checklist development.

Internal audit master schedule. 

Workshop on checklist development.

Conducting the audit

Opening meeting & closing meeting.

Audit activities.

Nonconformance documentation.

Post-audit activities

Audit report & follow-up to the audit report.

Auditee corrective action.

Follow-up audit.

Corrective action effectiveness evaluation.

Workshops include (depending on time):

Review and discussion of eight case studies which simulate audit scenarios for determination of major and minor nonconformance.

Fundamentals of writing nonconformance statements.

ISO/TS 16949 Internal Auditor Student Workbook

Copies of the following Standards

ISO/TS 16949:2002 Quality System Requirements

ISO 19011:2002 Standard: Guidelines for Auditing Quality Systems - Qualification Criteria for Quality Systems Auditors.

Various additional handouts

Webinar Fee:  US $ 495.     Onsite Training: Please Call.

Two days of instruction, discussion, and assignments.

ISO/TS 16949 training courses tuition covers student materials, manuals, lunch and refreshments.

Course runs from 8:00 a.m. to 12:00 noon and 1:00 p.m. to 5:00 p.m.

Sign-up and coffee at 7:30 a.m.

Applicable taxes (GST) are extra.